Welcome to Shahzad Dawa Khana’s Shipping Information Page

At Shahzad Dawa Khana, we are committed to ensuring that your shopping experience is as smooth and hassle-free as possible. Below, you will find detailed information about our shipping policies, procedures, and frequently asked questions.

Shipping Policy

1. Order Processing:
   • Orders are processed within 1-2 business days. Orders placed after 2 PM will be processed the next business day.
   • During high volume periods such as sales or holidays, processing times may be extended.
2. Shipping Methods and Delivery Times:
   • We offer multiple shipping options to meet your needs. Delivery times and costs vary based on the shipping method chosen at checkout.
   • Standard Shipping: 5-7 business days
   • Express Shipping: 2-3 business days
   • Overnight Shipping: 1 business day
3. Shipping Rates:
   • Shipping rates are calculated at checkout based on the weight of the package and the shipping destination.
   • Free Standard Shipping on orders over $50 within [your country].

International Shipping

1. Availability:
   • Shahzad Dawa Khana ships internationally to select countries. Please refer to the list of eligible countries at checkout.
2. Customs and Duties:
   • International orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the recipient.

Order Tracking

1. Tracking Your Order:
   • Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order using the provided link or by visiting our Order Tracking page.
2. Lost or Delayed Packages:
   • If your order is delayed or you suspect it may be lost, please contact our customer service team for assistance. We will work diligently to resolve any shipping issues.

Returns and Exchanges

1. Return Policy:
   • We offer a 30-day return policy on most items. Items must be returned in their original condition, with tags and packaging intact.
   • Certain items, such as perishable goods and personalized products, are not eligible for returns.
2. How to Return:
   • To initiate a return, please contact our customer service team for a Return Authorization Number and further instructions.
3. Refunds:
   • Refunds are processed within 5-7 business days after the returned item has been received and inspected.